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Privacy policy

At Hex, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our content distribution platform.

Data We Collect

We may collect and process the following data:

Personal Information

Name, email, phone number, payment details, and any information you provide when registering or using our services.

Account and Usage Data

Information related to your interactions with Hex, such as content accessed, preferences, and session activity.

Technical and Device Information

IP address, browser type, operating system, and connection data.

Cookies and Tracking Data

Data collected through cookies, web beacons, and similar technologies to enhance user experience and optimize services.

How We Use Your Data

We use your data to:
 

  • Provide and improve our services.

  • Manage user accounts and transactions.

  • Customize content recommendations.

  • Ensure platform security and prevent fraud.

  • Comply with legal obligations.

  • Send communications (e.g., service updates, promotional offers) based on user preferences.

Data Sharing and Third Parties

We do not sell personal data. However, we may share information with:

  • Service Providers: Third-party companies that assist with hosting, payment processing, analytics, and security.

  • Legal Compliance: Authorities when required by law or to protect Hex's rights.

  • Business Transfers: If Hex undergoes a merger, acquisition, or sale, your data may be transferred to the new entity.

Security Measures

We implement security measures to protect your data from unauthorized access, loss, misuse, or disclosure. However, no system is entirely secure, and we encourage users to take precautions when sharing personal data online.

Your Rights and Choices

Depending on applicable laws, you may have rights to:

  • Access, correct, or delete your personal data.

  • Restrict processing or object to certain data uses.

  • Withdraw consent for marketing communications.

  • Request a copy of your data in a portable format.

 

To exercise these rights, contact us via our contact form

Data Retention Policy

We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases. We will also securely store the information and isolate it from further processing on backup discs until deletion is possible.

Children's Privacy

Hex is not intended for individuals under 18 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from minors.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience. You can manage cookie preferences through your browser settings.

Third-Party Links

Hex may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before providing any personal information.

Policy Updates

We may update this Privacy Policy from time to time. Any significant changes will be notified via email or within the platform.

Contact Information

For inquiries regarding this Privacy Policy, contact us via our contact form

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